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Discover Synolia’s comprehensive platform of services and solutions to help you deliver the best experience to your customers, users and employees.
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Flexible, customizable and high-performance, the solutions we’ve selected can be adapted to your needs to support your digitalization strategy.
Thanks to SMS for Sugar, your customer experience gets even better! With this module, you can build a stronger, more personal and intimate relationship with your customers and prospects.
By sending them SMS, you are investing on a channel with infinite potential. SMS for Sugar also keeps track of the SMS conversations your team has with your customers. You can therefore contextualise each conversation and respond quickly to your buyers’ needs.
With SMS for Sugar, you make sure you deliver a seamless communication in line with your editorial policy. With it, you can create SMS templates which are then made available to your teams. This guarantees consistent, tailored and contextualised messages as well as an excellent and error-free text quality. And bonus: SMS for Sugar is compliant with RGPD requirements and only sends messages to people who have given their consent. This avoids the hassle of authorisations.
SMS for Sugar allows you to embed sending SMS into your workflows. This way, your messages are automatically sent following a predefined trigger in your scenario.
Your customers benefit from a personalised and real-time communication, without any effort needed on your team’s side. Therefore they can fully focus on tasks with higher added value.
