Digital access

Synolia is committed to digital accessibility and to reducing digital disparities. That's why our website is currently undergoing an RGAA audit.

Our accessibility approach

Synolia is committed to provide a website www.synolia.com accessible in accordance with article 47 of law no. 2005-102 of February 11th, 2005. To this end, we are implementing a strategy and action plan for our entire website. Our accessibility declaration applies to www.synolia.com.

Compliance status

The compliance audit is currently being conducted in-house, starting on July 1st, 2025 and ending on July 31st, 2025.
This declaration was drawn up on June 26th, 2025. It was updated on June 26th, 2025.

Multi-year plan & action plan

The audit report and action plan will be fully disclosed on September 1st, 2025.

Feedback and contact

If you are unable to access content or a service, you can contact us using the following methods, to be directed to an accessible alternative or to obtain the content in another form (PDF, Google doc, Word, simplified HTML). Our response time is 1 month maximum.

  • Send us a message via our contact form on this contact page
  • Contact our marketing department at this email address
  • Contact us by phone: +33 4 27 70 53 70
  • Write to a letter to this mailbox 59, rue de l’Abondance, 69003 Lyon, France

Legal remedy

This procedure should be used in the following cases:
You have reported an accessibility defect that prevents you from accessing content and you have not received a satisfactory response. You can: