Digital access

Synolia is committed to digital accessibility and to reducing digital disparities. That's why our website is currently undergoing an RGAA audit.

Our accessibility approach

Synolia is committed to provide a website www.synolia.com accessible in accordance with article 47 of law no. 2005-102 of February 11th, 2005. To this end, we are implementing a strategy and action plan for our entire website. Our accessibility declaration applies to www.synolia.com.

Compliance status

  • This statement was issued on June 26, 2025. It was updated on January 7, 2026.
  • The compliance audit conducted by Synolia between July 1, 2025, and July 31, 2025, reveals that 39% of the RGAA version 4.1.2 criteria are met. The audit report is available by following this link.
  • The synolia.com website is currently partially compliant (65% of the RGAA version 4.1.2 criteria are met) with the general accessibility improvement guidelines (RGAA).

Multi-year plan & action plan

We are implementing the following strategy and actions (in French): Synolia multi-year accessibility plan 2025-2027

Feedback and contact

If you are unable to access content or a service, you can contact us using the following methods, to be directed to an accessible alternative or to obtain the content in another form (PDF, Google doc, Word, simplified HTML). Our response time is 1 month maximum.

  • Send us a message via our contact form on this contact page
  • Contact our marketing department at this email address
  • Contact us by phone: +33 4 27 70 53 70
  • Write to a letter to this mailbox 59, rue de l’Abondance, 69003 Lyon, France

Legal remedy

This procedure should be used in the following cases:
You have reported an accessibility defect that prevents you from accessing content and you have not received a satisfactory response. You can: