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Flexible, customizable and high-performance, the solutions we’ve selected can be adapted to your needs to support your digitalization strategy.
An OMS (Order Management System) is the central system that orchestrates the entire order lifecycle. It connects your various sales channels (e-commerce site, stores, marketplaces, call center) to your inventory sources, whether warehouses, stores or suppliers.
The OMS triggers the right logistics flows, allocates orders, manages returns and optimizes delivery times. That makes it an essential link in omnichannel commerce, ensuring a unified and consistent customer experience.
According to our partner OneStock, 69% of shoppers turn to a competitor if the item they want is not available online. And 55% go to a competitor if the item they want is out of stock in store. To stop losing sales across your retail network, let us help you implement your OMS!
The OMS gives you a single view of all available inventory across your sales network and makes it available to your customers on all your distribution channels. It eliminates as many stockouts as possible, which would otherwise disrupt the e-commerce customer journey and hurt conversion.
The OMS offers services that improve your customers’ experience online and in physical stores (click & collect, in-store ordering through the OMS for out-of-stock products (Order From Store), in-store returns…).
The OMS lets you organize your sourcing, stock transfers and transportation intelligently to optimize the processing cost of each order.
In short, the OMS is a real asset for your e-commerce teams, sales force, distributors, logistics partners…
It ensures you never miss a sale because of a stockout. It simplifies order orchestration and improves the experience you offer buyers, whether online or in store. Finally, it optimizes the work of your teams and logistics partners, making you more profitable and more sustainable in how you manage inventory and ship orders.
Are you a B2B or B2C e-commerce player for whom order orchestration is a major business challenge? Do you have a large sales network but struggle to optimize order management across your channels? Are inventory and delivery logistics eating into your profitability? Our OMS services are designed for all retailers and logistics service providers looking to optimize their order management.
Our e-commerce team can advise and support you on your order and inventory management challenges, all the way to integrating an OMS into your IT system.
Our experts listen to your challenges and needs in terms of order management across your sales network. For example:
We integrate the OMS into your IT system as a tool that serves your e-commerce team, your sales force and all your distribution partners.
Our e-commerce team trains you and supports you as you get started with and use your OMS.
OneStock is an order management platform for retailers and logistics service providers.
It is an omnichannel solution that provides a single view of all the stock available across a retail network (stores, warehouses, incoming stock). It makes that stock available on every sales channel, so you never miss a sale!
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