Havea: rolling out monday.com across the group

Its main strengths: a strategy built around 6 strategic, well-known brands (Densmore, Naturé Moi, Biolane, Vitavea, Aragan and Dermovitamina) and an efficient, diversified multichannel distribution network (pharmacies and drugstores, mass retail, specialty stores, mail order and e-commerce), in France and abroad.

Becoming number 1 in the market

Three years ago, the group began a genuine transformation to become number 1 in the European market and push its performance even further. To get there, it invested in several areas of development. One of them focused on employees, with the goal of optimizing project management, making work across departments easier and improving productivity.

“To do this, the group decided to implement a collaborative work tool. We wanted a solution that was easy to use, suited to several business functions, and that encouraged cross-functional work and coordination between departments,” says Laura Pouget, Project Management Officer.

Havea chose monday.com, the leader and pioneer in collaborative work solutions. Flexible and powerful, the monday.com platform meets a wide variety of needs. By mirroring a company’s processes and workflows, the tool stands out as a reliable, customizable and, above all, very easy-to-use ally. Not to mention its many visualization and automation options.

A phased rollout

At Havea, the tool was first rolled out to 15 employees from the Design and Digital teams in October 2018. For the Digital team, the priority was to structure the delivery of digital projects that had a fixed deadline and predefined stages. One example: designing an app. The goal was to clearly identify each stakeholder’s role, track the progress of everyone’s tasks in real time and meet deadlines by adjusting the work as it progressed.

For the Design team, monday.com was brought in to manage packaging redesign projects involving several departments across the Group. “The main stages were always the same: brief, design, regulatory review, approval… So we replicated the workflows in monday.com to make things easier and more efficient,” explains Laura Pouget. Each department involved now has better visibility into the project’s progress, both at its own level and at that of the other stakeholders. Everyone can plan better to meet deadlines and move forward in step with each department’s input.

A tool for every department of the Havea group

Pleased with the tool, the group gradually extended it to other teams: sales, marketing, regulatory, scientific, operations / purchasing, R&D. A year and a half later, it has around 200 users across the various departments of the Group’s brands.

A large share of the teams now work with monday.com. “Most people use it for overall project management, to track structured action plans precisely and efficiently, with a variety of assignments given to several departments. Employees also use the tool for projects with fixed deadlines that require several approvals from different entities. It’s the common thread that keeps us from forgetting anything.” Employees save a lot of time managing their projects and become more productive as a result.

More transparency, smoother teamwork

At Havea, monday.com has helped build greater transparency. By encouraging data sharing and communication, the tool gives employees quick, effortless access to information and discussions in context. Silos are gone and boundaries have opened up across the group. Employees move in the same direction, with shared goals and the same resources.

As a result, managing cross-functional projects, which are very common at Havea, has become much easier. The teams on a project share the same level of information and organize themselves autonomously, based on the tasks they need to complete and the deadlines they face. “monday.com makes both communication and cross-functional work easier across the group. The tool makes teamwork smoother and promotes transparency and autonomy, to the benefit of the whole group,” explains Laura Pouget.

A fruitful partnership

Throughout its work with Havea, Synolia has been available and responsive, meeting the company’s needs quickly. That matters, because the tool evolves extremely fast and regularly gains new capabilities. Beyond ensuring the project was implemented effectively, Synolia’s teams have supported Havea in its use of the tool from day one. “Synolia keeps us regularly informed of updates, new features and releases so that our use of the tool stays optimal. It’s very pleasant and, above all, very useful for getting the most out of monday.com at all times,” adds Laura Pouget. There is no doubt the group will keep benefiting from everything the tool has to offer, under the best conditions.